I recently had some brake trouble and went to Tom's Auto to get it taken care of. I had been there before for repairs and have had no issues with their work. Today however, I have issues with their billing. I was charged $24 to look at my brakes, $627.78 for the repair which included 2 new rotors (I expected 2 new rotors, having looked at the noisy one myself), tax, and $34.37 in "shop supplies". I told them flat out that that "shop supplies" was a dishonest charge and got a shrug for a response. Now I question the honesty in every charge from these guys. I'll try Ken's next time I need work done.
