I started go to Tom's about 30 years ago because he was a great mechanic and never tried to RIP me off. Then I left Wisconsin for work and just recently returned. Over Memorial Day the A/C in my car went out, so I called Tom's and they got me in ASAP, even giving me a loaner while they worked on the car. Unfortunately the news wasn't great, but they gave me various options and once I gave the go ahead, they got it done quickly, even after I called and got a few things added. I was still using the loaner for FREE during the time the repairs took! Mesha was great and they proved my in instinct was right. Tom and his people are Stand up people and great mechanics. Even got free cookies when I picked up my car. Even though I live in SunPraire now, I'll always recommend Tom's and I'll be going back for any work needed, especially preventative!