5

This team is knowledgeable and not going to pick your pockets. They will let you know what is needed to be safe and what can wait. They also will give you a free lender car if one is available as long as you refill the tank. If ones not available they offered a ride...yes they were going to drop me off and pick me up. 10/10. Also as a woman I've never felt talked down to or treated differently because I wasn't a man. This is a safe place for women customers.

Thank you so much, Vicki, for your kind words and thoughtful review! We’re proud to provide honest, respectful service to all our customers and strive to create a welcoming environment, especially for women drivers. It’s great to hear our team could support you with a free lender car and rides when needed. Your 10/10 rating means a lot to us—please don’t hesitate to reach out at 608-838-3900 for any future service needs. We look forward to assisting you again at Tom’s Auto Center!

- Tom's Auto Center
5

Thank you, Larry, for your 5-star review! We look forward to serving you again!

- Tom's Auto Center
5

Awesome response and service! Thank you!

Thank YOU, Carol! It's wonderful to hear that our service met your expectations. We appreciate your kind words and look forward to serving you again soon!

- Tom's Auto Center
5

Excellent service as always!

Thank you for your wonderful review, Jim and Janet! We appreciate your loyalty and kind words about our service. It's great to hear that you had another excellent experience with us. If you ever have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again!

- Tom's Auto Center
5

Appreciated ride to and from service center and flexibility of times.

Jean, thank you for your 5-star review and kind words! We're glad our shuttle service and flexible scheduling made your experience at Tom's Auto Center convenient and comfortable. We appreciate your trust and look forward to serving you again!

- Tom's Auto Center
5

Incredibly professional team that left me feeling very confident in the repairs performed. Very easy communicate with.

Thank you Jim for your kind words! We strive to provide top-notch service and are delighted to hear about your positive experience. It is good to know that our team was able to put your mind at ease. Please feel free to reach out if you have any further questions or needs. Thank you for choosing us!

- Tom's Auto Center
5

Top notch professionals, know the vehicles front to back, welcome customer information on vehicle behavior and try to resolve issues completely.

Thank you so much, Joe, for your kind words and the 5-star rating! We're delighted to hear that our team at Tom's Auto Center provided thorough knowledge and exceptional service to address your vehicle concerns. Our goal is always to keep our customers informed and fully satisfied with the repairs. Please don’t hesitate to reach out to us at 608-838-3900 if you need anything else in the future. We appreciate your trust and support!

- Tom's Auto Center
5

Customer experience is A+. I have to compliment the employee, Blake, who gave me a ride from and to appt. We visited and shared life stories as if I was his relative. Such a pleasant experience. Blake is an exceptional employee.

We're thrilled to hear about your exceptional experience with Blake! At our company, we place a big emphasis on customer care, and we're delighted that Blake went above and beyond to make your visit memorable. Thank you for taking the time to share your positive feedback!

- Tom's Auto Center
5

Always great reliable service

Thank you for your kind words, Chick_Jan. We're thrilled to hear that our service has been consistently reliable for you. Your satisfaction is our top priority, and we appreciate your continued support. If there's anything else we can do to enhance your experience, please let us know!

- Tom's Auto Center
5

Exceptional service and the nicest staff!

Hi Molly, thank you for taking the time to leave us a 5-star review for Tom's Auto Center. We are thrilled to hear that you had an exceptional experience and that our staff was able to assist you in a friendly manner. Providing excellent customer service is one of our top priorities at Tom's, and we are glad to know that we exceeded your expectations. We look forward to serving you again in the future. Thank you for choosing Tom's Auto Center!

- Tom's Auto Center