5

Tom's Auto did a wonderful job. The mechanics have always done great work on our vehicles. I love that they offer loaner cars to their customers, it's a nice perk of going there. The gentlemen who work at the service counter are friendly and efficient, they listen to all your concerns and they make sure they're noted so the mechanics check them out. Our whole family has their vehicles serviced there.

5

Great service! I needed tires for my trailer and was concerned about weight for the unit. All my questions were answered, time to install was spot on - very satisfied. I have used Tom's for the last 20 + years and have watched them grow. Sometimes when a company expands the personal touch goes away but Tom's has continued that eye on service. We appreciate the answers to our auto questions and the solutions.

5

Fantastic customer service from beginning to end, every time.

5

Always very fast and friendly service. Best auto shop in Madison area!

Thank you for the glowing review, Bill! We are thrilled to hear that our team at Tom's Auto Center provided you with fast and friendly service. It's reviews like yours that motivate us to continue providing the best auto shop experience in the Madison area. We appreciate your support and look forward to serving you again in the future.

- Tom's Auto Center
5

Again very friendly and professional. Would recommend.

5

Great service and advice. Tom’s is always my top choice for auto repairs!

5

The team at Toms always gives thorough attention to our vehicles. They are honest about what is a critical fix and what can wait.

5

My car was having issues mid-day on the interstate and I was close to the Monona Drive/Stoughton Road exit. I have been to Tom's before and knew that they had loaner cars since I didn't have an appointment. I dropped it off and got a FREE loaner car to use until my car was fixed. It took a few days to get on their schedule, get the parts in and repair it. The loaner car was great and very handy when I really needed it. Service is always great and the inside of the building is always clean!

Thank you so much for taking the time to leave us a review, Wade! We're so happy to hear that we were able to provide you with excellent service when your car was having issues on the interstate. Our loaner car program is designed to make things as convenient as possible for our customers, and we're glad it came in handy for you. It's always a pleasure to have you at Tom's Auto Center and we look forward to helping you out again in the future. Thanks again for choosing us and for the 5-star rating!

- Tom's Auto Center
5

Kind, friendly and knowledgeable. Reasonably priced and timely repair

5

Everyone is really nice. Very thorough. Don't talk to me like I don't know anything because I'm a woman. Explain everything really well.